African Diaspora Federal Credit Union was liquidated on August 6, 2026. If you had an account at the credit Union, please expect a payout of your insured shares within 10 business days of liquidation.

Privacy Policy

African Diaspora Federal Credit Union (ADFCU)

Privacy Policy

Effective Date: August 4, 2026

African Diaspora Federal Credit Union (“ADFCU,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our members’ personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and under what circumstances it may be disclosed.

This Privacy Policy is designed to comply with applicable federal laws and regulations, including the Gramm-Leach-Bliley Act (GLBA), the USA PATRIOT Act Customer Identification Program (CIP) requirements, the Bank Secrecy Act (BSA), applicable NCUA regulations, and applicable communications laws governing SMS messaging.

Customer Identification Requirements

Federal law requires all financial institutions to obtain, verify, and record information that identifies each individual opening an account.

When you apply for membership or open an account with ADFCU, we are required to collect sufficient information to verify your identity before establishing your membership.

Failure to provide requested information or to consent to the verification process may prevent us from opening your account or providing certain financial services.

Information We Collect

Depending on the products and services you request, we may collect:

  • Full legal name
  • Date of birth
  • Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
  • Government-issued identification (including a driver’s license, state-issued identification card, passport, military identification, or other acceptable government-issued identification)
  • Physical and mailing address
  • Email address
  • Mobile or telephone number
  • Mother’s maiden name or other security verification information
  • Employment and financial information, when required
  • Transaction history
  • Device and online session information necessary to protect against fraud and unauthorized access

Mobile Phone Number and SMS Verification

We collect your mobile phone number to verify your identity, protect your account, and deliver security-related communications.

With your consent, we may send:

  • One-Time Passwords (OTP)
  • Multi-Factor Authentication (MFA) codes
  • Identity verification messages
  • Account security alerts
  • Important account-related notifications

We do not use your mobile phone number for unsolicited marketing text messages.

Your mobile phone number will never be sold, rented, or shared with third parties for their own marketing or advertising purposes.

We may share your phone number only with authorized service providers that transmit secure SMS messages on our behalf, solely for the purpose of delivering account-related communications. These providers are contractually obligated to protect your information and may not use it for any other purpose.

Message frequency varies. Message and data rates may apply.

You may reply STOP to discontinue non-essential text messages where applicable or HELP for assistance. Certain security or legally required notifications may continue when necessary to protect your account or comply with applicable law.

Providing a mobile phone number and opting into SMS communications constitutes your consent to receive account-related text messages from ADFCU.

How We Use Your Information

We use your personal information to:

Identity Verification

  • Verify your identity
  • Establish membership eligibility
  • Open and maintain your accounts

Account Administration

  • Process deposits, withdrawals, transfers, and loan transactions
  • Maintain accurate account records
  • Deliver member services

Fraud Prevention and Security

  • Detect and prevent fraud
  • Protect against identity theft
  • Authenticate your access
  • Monitor suspicious activity
  • Protect our systems and members

Legal and Regulatory Compliance

We use your information to comply with applicable laws and regulations, including:

  • USA PATRIOT Act
  • Bank Secrecy Act (BSA)
  • Anti-Money Laundering (AML) requirements
  • Office of Foreign Assets Control (OFAC) screening
  • NCUA regulations
  • Court orders and other lawful governmental requests

Information Sharing

ADFCU respects the confidentiality of your nonpublic personal information.

We may disclose information only as permitted or required by law.

Examples include:

Service Providers

We may share information with trusted vendors that perform services on our behalf, including:

  • Core banking systems
  • Identity verification providers
  • Payment processors
  • Debit card processors
  • Electronic statement providers
  • Cloud hosting providers
  • SMS verification providers
  • Fraud monitoring services

These providers are required to safeguard your information and may use it only for the services they provide to ADFCU.

Legal Requirements

We may disclose information when required by:

  • Federal law
  • State law
  • Regulatory examinations
  • Court orders
  • Subpoenas
  • Government investigations
  • Law enforcement requests

Business Operations

We may share information as necessary to:

  • Process transactions
  • Service your accounts
  • Prevent fraud
  • Manage operational risk
  • Maintain business continuity

No Sale of Personal Information

ADFCU does not sell, rent, or license your personal information or mobile phone number to third parties for advertising or marketing purposes.

Data Security

Protecting your personal information is one of our highest priorities.

We maintain administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

These safeguards include:

  • Encryption of sensitive information
  • Secure computer systems
  • Multi-factor authentication
  • Access controls based on business need
  • Employee confidentiality requirements
  • Ongoing cybersecurity monitoring
  • Secure document retention and disposal procedures

Your Responsibilities

You play an important role in protecting your account.

You should:

  • Protect your passwords and PINs.
  • Keep your authentication codes confidential.
  • Notify ADFCU immediately if you believe your account has been compromised.
  • Promptly update your contact information whenever it changes.

Your Choices

You may update your contact information at any time by contacting ADFCU.

You may withdraw consent for optional SMS communications; however, doing so may limit your ability to receive authentication codes or important account notifications necessary to access certain services.

Children’s Privacy

ADFCU does not knowingly collect personal information directly from children except as permitted by law for custodial, joint, or youth accounts established by a parent or legal guardian.

Changes to This Privacy Policy

ADFCU may revise this Privacy Policy periodically to reflect changes in applicable law, regulatory requirements, technology, or our business practices.

The revised Privacy Policy will become effective upon posting to our website unless otherwise required by law.

Contact Us

If you have questions regarding this Privacy Policy or would like to update your personal information, please contact:

African Diaspora Federal Credit Union

Email: Info@africandiasporafcu.org

Website: www.africandiasporafcu.org

Important Notice Regarding Government-Issued Identification

ADFCU accepts government-issued identification that satisfies federal Customer Identification Program (CIP) requirements. Acceptable forms of identification may include a driver’s license, state-issued identification card, passport, military identification, or other government-issued photo identification permitted by applicable law and ADFCU’s internal policies.

SMS Terms & Conditions

Effective Date: August 4, 2026

These SMS Terms & Conditions (“Terms”) govern your use of text messaging services provided by African Diaspora Federal Credit Union (“ADFCU,” “we,” “our,” or “us”). By providing your mobile phone number and opting in to receive text messages, you agree to these Terms.

1. Consent to Receive SMS Messages

By voluntarily providing your mobile phone number and selecting the SMS consent option during the account application or enrollment process, you expressly authorize ADFCU to send text messages to the mobile number you provide.

Your consent to receive text messages is not a condition of becoming a member, opening an account, obtaining a loan, or receiving any other ADFCU product or service, except where SMS authentication is required to protect your account or verify your identity.

2. Types of Messages

ADFCU may send text messages relating to your membership or account, including:

  • One-Time Passwords (OTP)
  • Multi-Factor Authentication (MFA) verification codes
  • Identity verification messages
  • Account security alerts
  • Fraud alerts
  • Login verification
  • Account activity notifications
  • Appointment confirmations
  • Service-related notifications
  • Regulatory or legally required account communications

ADFCU does not send unsolicited marketing or promotional text messages unless you separately opt in to receive them.

3. Message Frequency

Message frequency varies based on your account activity, login attempts, security events, and requested services.

4. Message and Data Rates

Message and data rates may apply according to your mobile carrier’s plan. Contact your wireless carrier for information regarding your messaging and data charges.

5. Supported Carriers

SMS services are supported by most major U.S. wireless carriers. Message delivery is subject to effective transmission by your wireless carrier and may be affected by network availability.

6. Opting Out

You may opt out of receiving optional SMS messages at any time by replying STOP to any message.

After opting out, you will receive a confirmation message indicating that you have been unsubscribed.

Please note that opting out of SMS may prevent you from receiving important account alerts or authentication codes necessary to access certain online services.

7. Help

For assistance, reply HELP to any ADFCU text message or contact us using the information below.

Email: Info@africandiasporafcu.org

Website: www.africandiasporafcu.org

8. Privacy

Your privacy is important to us.

Your personal information and mobile phone number are handled in accordance with the ADFCU Privacy Policy.

Your mobile phone number will never be sold, rented, or shared with third parties for their own marketing purposes.

9. Supported Use

You agree to provide a valid mobile phone number that you own or are authorized to use.

If your mobile phone number changes, you agree to notify ADFCU promptly so that your account records remain accurate.

10. Disclaimer

Text message delivery is not guaranteed. Delivery may be delayed or prevented due to carrier issues, network congestion, wireless coverage limitations, or technical problems beyond ADFCU’s control.

ADFCU is not responsible for delayed or undelivered messages.

11. Changes to These Terms

ADFCU reserves the right to modify these Terms at any time. Updated Terms will become effective upon posting on our website unless otherwise required by law.

12. Contact Information

African Diaspora Federal Credit Union

Email: Info@africandiasporafcu.org

Website: www.africandiasporafcu.org

SMS Consent Section for Online Membership Application

Mobile Phone Number

Mobile Phone Number

SMS Consent

☐ I agree to receive text messages from African Diaspora Federal Credit Union (ADFCU) at the mobile phone number provided above.

These messages may include:

  • One-Time Passwords (OTP)
  • Multi-Factor Authentication (MFA) verification codes
  • Identity verification messages
  • Fraud alerts
  • Account security notifications
  • Account activity alerts
  • Other important account-related communications

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out of optional text messages.

Reply HELP for assistance.

Your consent is not a condition of membership or obtaining financial services, except where SMS verification is required to authenticate your identity or secure your account.

By checking this box, you confirm that:

  • You are the authorized user of the mobile phone number provided.
  • You consent to receive SMS messages from ADFCU regarding your account and services.
  • You have read and agree to the ADFCU Privacy Policy and SMS Terms & Conditions.